When deciding on an IP or trademark firm to work with, it is quite natural to ask:
Is this firm any good? Are they reliable?
How's the quality?
Are they prompt?
Are they reasonably priced?
How long have they been around?
Well, to get your answers, the best option is to go to the firm's website to find out more. Most of the time, you will find very informative and detailed information about the firm, telling you exactly what you want to hear, i.e. that the firm has been around for many years, provides prompt, quality, reliable and cost-effective services.
This may be true of most firms, of course, but then how do you decide on which firm to work with when most of them have the same qualities and attributes? One way is to ask for a referral from a friend or colleague. Another, more effective way is simply to try out the firm and let the work speak for itself. This is what we, at Seiter IP Consultants LLP, advocate. Like most other trademark and IP firms, we too offer high quality, prompt, reliable and cost-effective trademark, design, copyright, domain name and other business-related IP services in Singapore and other Southeast Asian countries. But, we have three important differences.
You enjoy fixed fees
By engaging our services, you will have a concrete picture of the costs ahead of time.
Unlike most firms, we do not charge on an hourly rate basis for a lot of the work we do. Rather, we charge on a fixed-fee basis. We do so even for reviewing, advising and responding to office actions and/or Provisional Refusals.
We do not charge for status updates nor do we charge for initial preliminary assessment of a matter. We are able to do this because we enjoy exclusive preferred fee arrangements with our local agents.
Our clients come to us because they are frustrated in dealing with multiple agents in Southeast Asia and prefer working with one firm, one contact, without the hassle of dealing with various agents, inconsistent reporting styles, language barriers and below-par legal advice.
Although we do charge about 10% to 20% more in professional fees, there is certainly no double charge because our size allows for more flexibility with costs. As we have structured our business differently, we hope that you will give us the opportunity to show you how we work.